Workflow evaluation
Plan the workflow and its success measures
Agree on the inputs, responsible team, configuration and operating measures. Use the walkthrough to test your own customer process.
Agree on the report fields
Choose the fields and categories the project manager will use.
Collect the update
Use the approved reporting conversation and clarify missing information.
Review blockers
Route a reported issue to an owner with the original context.
Carry the output forward
Confirm the report destination and follow-up process with the manager.
Implementation checklist
- Pick the report fields and reporting schedule.
- Define who submits and who reviews each site.
- Separate overdue submissions from operational blockers.
- Specify the destination and integration mapping.
- Test a complete report, a missing field and a changed update.
Metrics to watch
Workflow example
Illustrative site update
A site manager reports that planned work is complete but tomorrow’s activity needs a material delivery. The update records the project, date and blocker; the manager assigns the delivery follow-up separately from confirming receipt of the report.
- Structured report fields
- Named blocker owner
- Source conversation context
Related Bow Chat resources
Buyer FAQ
- Does sending a report prove the work is complete?
- A submitted update records what the reporter says. Define the manager’s review and evidence requirements for completion separately.
- Can the report connect to our project system?
- Bring the required destination, fields and access model to the walkthrough so the integration is scoped around your existing operating process.