AI conversation operations for WhatsApp-first teams.
Bow Chat brings WhatsApp, email, social channels, live workflows, voice, AI routing, automations, campaigns, and analytics into one business workspace.
Route every enquiry to the right team or workflow
Automate qualification, reminders, and customer updates
Connect conversations, calls, groups, campaigns, and analytics
Deploy account-scoped modules without disturbing existing teams
Bow Chat workspace
Sales, support, campaigns, voice
23 open
11 open
Voice
14 open
17 open
Lead qualification
Customer asks
Bulk catering for 200 people
AI captures
Date, city, budget, menu preference
Route
Enterprise sales queue
Follow-up
Reminder scheduled and owner assigned
Product surface
One operating workspace for customer conversations and team action.
Bow Chat is not only an inbox. It is the customer operations layer for teams that need channels, automation, calls, campaigns, and reporting to work together.
Unified team inbox
Assign conversations, add internal notes, use saved replies, track status, and keep customer context in one workspace.
AI-assisted workflows
Qualify leads, summarize chats, draft replies, capture requirements, route conversations, and escalate only the exceptions.
Automation rules
Use triggers, conditions, routing logic, follow-up reminders, campaign events, and account-scoped workflows.
WhatsApp group monitoring
Track WhatsApp Web groups with client numbers, first response SLAs, keyword-based resolution, and breach alerts.
Voice and calling
Enable Enterprise WhatsApp Calling on Cloud API inboxes, route calls to agents, and keep call logs, recordings, and Voice AI in the customer record.
Campaign ledgers
Track recipients, attempts, delivery/read/failure events, template performance, and lifecycle messaging results.
Operations analytics
Measure conversation volume, response speed, team performance, lead outcomes, campaign results, and workflow health.
High-intent solutions
Focused pages for the workflows buyers are already asking about.
These are the current priority SEO paths: WhatsApp group accountability, AI exception flagging, and contact-data leakage controls.
WhatsApp group SLA monitoring
Track first response, resolution, extensions, and breach alerts across selected WhatsApp Web groups.
WhatsApp group AI flagging
Use AI to review selected groups and flag messages that need intervention or admin attention.
Contact name and number masking
Let agents reply from the shared inbox while sensitive customer names and numbers stay hidden.
Channels
Meet customers where they already speak to you.
Bow Chat is being built around the channels businesses actually use, with onboarding and configuration that can be account-scoped for enterprise rollout.
WhatsApp Cloud API
Embedded signup and manual setup paths
WhatsApp Web
QR-style inbox setup and reconnect handling
Gmail and Microsoft/Outlook OAuth direction
Social
Facebook Messenger and Instagram messaging readiness
Voice
Bow Voice control plane and calling workflows
Live operations
Teams, panels, workflow events, and escalations
AI + automation
Turn every conversation into a workflow your team can trust.
Use Bow Chat to qualify leads, route conversations, schedule follow-ups, run campaigns, and push only the right exceptions to human operators.
Lead qualifier
Capture requirement, urgency, location, budget, and next action.
Conversation router
Move enquiries to teams, agents, labels, and workflow queues.
Campaign control
Track recipient, attempt, delivery, read, failure, and reply events.
WhatsApp call handoff
Route Cloud API WhatsApp calls to agents or Voice AI with context.
Enterprise control
Scoped modules for teams and accounts
Roll out support, marketing, voice, and workflow panels without forcing one UX on every team.
Bow Chat can keep core conversation management clean while specialized panels handle WhatsApp group monitoring, Enterprise WhatsApp Calling, voice inventory, campaigns, and account-specific reporting.
Explore WhatsApp CallingAccount-scoped setup
Feature gates, provider configs, and org panels can stay isolated.
Routing logic
Assign by team, inbox, channel, priority, bot decision, or business rule.
Reporting primitives
Track conversations, campaigns, voice events, agent actions, and outcomes.
Use cases
Built for businesses where every missed message can become missed revenue.
Bow Chat should feel relevant to high-intent teams across service, sales, operations, and support.
Give your team one place to manage customer conversations and the work behind them.
Start with WhatsApp and expand into email, voice, campaigns, AI workflows, and enterprise panels as your operations mature.