AI conversation operations for WhatsApp-first teams.
Bow Chat brings WhatsApp, email, social channels, live workflows, voice, AI routing, automations, campaigns, and analytics into one business workspace.
Route every enquiry to the right team or workflow
Automate qualification, reminders, and customer updates
Connect conversations, calls, campaigns, and analytics
Deploy account-scoped modules without disturbing existing teams
Bow Chat workspace
Sales, support, campaigns, voice
23 open
11 open
Voice
14 open
17 open
Lead qualification
Customer asks
Bulk catering for 200 people
AI captures
Date, city, budget, menu preference
Route
Enterprise sales queue
Follow-up
Reminder scheduled and owner assigned
Product surface
One operating workspace for customer conversations and team action.
Bow Chat is not only an inbox. It is the customer operations layer for teams that need channels, automation, calls, campaigns, and reporting to work together.
Unified team inbox
Assign conversations, add internal notes, use saved replies, track status, and keep customer context in one workspace.
AI-assisted workflows
Qualify leads, summarize chats, draft replies, capture requirements, route conversations, and escalate only the exceptions.
Automation rules
Use triggers, conditions, routing logic, follow-up reminders, campaign events, and account-scoped workflows.
Voice and calling
Connect calls, recordings, call logs, WhatsApp Calling, voice operations, and future voice AI into the customer record.
Campaign ledgers
Track recipients, attempts, delivery/read/failure events, template performance, and lifecycle messaging results.
Operations analytics
Measure conversation volume, response speed, team performance, lead outcomes, campaign results, and workflow health.
Channels
Meet customers where they already speak to you.
Bow Chat is being built around the channels businesses actually use, with onboarding and configuration that can be account-scoped for enterprise rollout.
WhatsApp Cloud API
Embedded signup and manual setup paths
WhatsApp Web
QR-style inbox setup and reconnect handling
Gmail and Microsoft/Outlook OAuth direction
Social
Facebook Messenger and Instagram messaging readiness
Voice
Bow Voice control plane and calling workflows
Live operations
Teams, panels, workflow events, and escalations
AI + automation
Turn every conversation into a workflow your team can trust.
Use Bow Chat to qualify leads, route conversations, schedule follow-ups, run campaigns, and push only the right exceptions to human operators.
Lead qualifier
Capture requirement, urgency, location, budget, and next action.
Conversation router
Move enquiries to teams, agents, labels, and workflow queues.
Campaign control
Track recipient, attempt, delivery, read, failure, and reply events.
Voice handoff
Bring call context, recordings, and future voice AI into the workspace.
Enterprise control
Scoped modules for teams and accounts
Roll out support, marketing, voice, and workflow panels without forcing one UX on every team.
Bow Chat can keep core conversation management clean while specialized panels handle hotel operations, group SLAs, voice inventory, campaigns, and account-specific reporting.
Account-scoped setup
Feature gates, provider configs, and org panels can stay isolated.
Routing logic
Assign by team, inbox, channel, priority, bot decision, or business rule.
Reporting primitives
Track conversations, campaigns, voice events, agent actions, and outcomes.
Use cases
Built for businesses where every missed message can become missed revenue.
Bow Chat should feel relevant to high-intent teams across service, sales, operations, and support.
Give your team one place to manage customer conversations and the work behind them.
Start with WhatsApp and expand into email, voice, campaigns, AI workflows, and enterprise panels as your operations mature.