Every call.
AI handled.
Phone calls and official WhatsApp Cloud API calls — one agent answers both, qualifies leads, routes to your team, and follows up automatically.
Phone Call · Inbound
+91 98765 43210
Cloud API WhatsApp Call
Rahul M. · Display Co.
Same AI agent — both channels
How it works
Call in. AI qualifies.
WhatsApp follows up.
01
Customer calls
Phone or eligible WhatsApp Cloud API call. AI picks up in under a second.
02
AI qualifies
Name, intent, language, urgency — captured and routed to the right person.
03
WhatsApp follows up
Summary, demo invite, and calendar link sent the moment the call ends.
Enterprise WhatsApp Calling
One button to enable. Enterprise routing behind it.
Bow Chat turns official WhatsApp Cloud API Calling into an operational channel: incoming calls can route to the right agent, team, branch, fallback owner, or Voice AI path while the full call context stays attached to the customer conversation.
Official Cloud API
Built for WhatsApp Cloud API numbers that are eligible for Calling, separate from WhatsApp Web group monitoring.
One-button activation
A connected inbox can expose Enable Calling so an approved number can go live in one action, usually in about a second.
Enterprise routing
Incoming WhatsApp calls can ring agents, teams, branches, fallback owners, Bow Phone identities, or a Voice AI intake path.
Voice AI on WhatsApp
Use AI to answer, qualify, summarize, collect fields, and hand off to humans with context when confidence drops.
Hear a real call.
Hit play. Watch the AI work.
Rahul Mehta · Digital Display Co., Mumbai
Inbound · AI agent live · WhatsApp follow-up queued
Follow up on WhatsApp after the call
Bow Chat · to Rahul Mehta
Sends automatically at end of call
Hi Rahul! Thanks for calling us. Our sales team will contact you tomorrow to give you a full product demo. We'll send you a calendar invite so you can block the time.
Looking forward to showing you how Bow Chat can handle all your display enquiries in one place!
Real recording from a live AI agent call · WhatsApp follow-up dispatched automatically
Capabilities
Everything in one workflow.
Hover each card to learn more.
Phone calls
Business numbers, inbound, click-to-call, and full call logs inside the customer workspace.
Enterprise WhatsApp Calling
For eligible WhatsApp Cloud API inboxes, enable calling with one action, route calls to agents or Voice AI, and keep the call tied to the customer record.
Smart routing
Routes to agents, teams, branches, or fallback owners based on intent and availability.
Missed call recovery
Every missed call becomes a tracked callback task with owner, context, and priority.
Voice AI
Intake, qualification, summaries, and language-aware routing built for Indian operations.
Team control
Human fallback when AI confidence drops. Full control over escalation and handoff rules.
24/7
Available
< 1s
Answer time
0+
Languages
0%
Calls auto-logged
Let AI answer every call.
Phone calls. WhatsApp Cloud API calls. Qualified, routed, and followed up automatically.