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Bow Chat

Packages

Scoped engagements for WhatsApp operations.

Not sure where to start with Bow Chat? Start with a package: a fixed shape of work with clear outcomes — an audit, a pilot, reporting, campaign operations, or an auditable conversation ledger. Every package is scoped per team.

Discuss packages on WhatsAppEmail sales@bow.chat

Fixed scope

WhatsApp Group Ops Audit

A fixed-scope audit of how your WhatsApp group operations actually run today.

For teams that run their business in WhatsApp groups but have no visibility into response times or dropped threads.

What you get

  • Map every client, dealer, and vendor group — and who is responsible for each one
  • Find SLA gaps, unanswered threads, and the leak points where enquiries quietly die
  • Leave with a written findings report and a prioritized fix list your team can act on
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Pilot

Managed Group Operations Pilot

Your first batch of groups, set up with SLA monitoring and run with you.

For teams that want group operations running properly before rolling out to every group and branch.

What you get

  • First set of groups connected with SLA timers, breach alerts, and escalation paths
  • Owner workflows agreed: who answers, who escalates, and what counts as resolved
  • Weekly reports to managers so the pilot is judged on measurable results
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Reporting

WhatsApp Ops Reporting

Daily and weekly operational reports on group and inbox activity.

For owners and managers who want to see how customer conversations are actually being handled, every day.

What you get

  • Daily report of response times, SLA breaches, and unanswered threads
  • Weekly rollups by team, group, and agent for management review
  • Delivered to owners on WhatsApp or email — no dashboard babysitting
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Campaigns

Cloud API Campaign Operations

Compliant WhatsApp template campaigns, run end to end.

For teams that want reminders, reactivation, and announcements sent properly — without risking their WhatsApp number.

What you get

  • Template setup and approval on the WhatsApp Cloud API
  • Audience building, sends, and replies routed into the team inbox for follow-up
  • Delivery, read, and reply reporting after every campaign
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Regulated teams

Conversation Ledger for Regulated Teams

Durable, auditable conversation records for high-stakes client work.

For financial advisors, agencies, and other teams whose client conversations need to survive audits and disputes.

What you get

  • Client conversations captured in a durable, searchable record
  • Auditable history for advisors and agencies handling sensitive, high-stakes clients
  • Retention and review workflows that stand up to scrutiny
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How scoping works

Packages are scoped per team — not off a rate card.

Group counts, channels, team size, and reporting cadence differ for every business, so we don't publish a price list. Tell us what you run and we'll send a written scope.

1

Tell us what you run

How many groups, which channels, how big the team, and what reporting your managers need.

2

We send a scope

A clear, written scope for the package: what gets set up, what gets delivered, and when.

3

Start small, then expand

Most teams start with the audit or a pilot on their busiest groups, then expand to campaigns, calling, and full reporting.

Discuss packages on WhatsAppEmail sales@bow.chat

Looking for the product itself?

Every package runs on the Bow Chat platform: team inbox, WhatsApp group SLA monitoring, campaigns, calling, and reporting. Explore the workflow-level solution pages for the details.

Browse Bow Chat solutions