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Bow Chat
The ultimate add-on for Bow Chat

AI driven conversation management

Engage with your customers across platforms with AI Engagement bots.

Book Demo
Bow Chat group SLA monitor: four dealer groups with first-response timers, one breach escalated to a named owner, and the morning summary

Bow Chat qualifies your leads in three steps

Step-1: Engage

Engage with website visitors, collecting lead relevant data

Step-2: Analyse

Analyse the data and convert them into lead with quality score

Step-3: Act

Assign the lead to the relevant agent or team in Bow Chat

Bow Chat team inbox with WhatsApp, Instagram and email enquiries in one queue, each with an owner, an internal note and a due next action
Engage

Engage

Every enquiry gets answered in the channel it arrived on, with the customer's own history already on screen. Your AI asks the qualifying questions; your team sees the whole thread.

Humanized Conversations
Adaptive Responses
Simple Language
Personalized
Bow Chat daily operations report showing median first response, SLA breaches by group, agent workload and a seven-day trend
💡
Lead Score: 8
The conversation is with a multi-location real estate sales team looking for a WhatsApp customer-management solution. They need 10 users. The buying intent is strong, so I assigned the lead to enterprise sales and prepared the next-step summary for review.
Analyse

Analyse

As the conversation runs, Bow Chat reads what the customer actually needs and hands your team a summary and a score — so the person taking over starts informed instead of scrolling back through the thread.

Insightful Summaries
Lead Scoring
Detailed Analytics
Actionable Data
Bow Chat conversation actions panel with assigned agent and team, priority and its reason, labels, an SLA timer and the next action
Auto assign leads and conversations to agents, teams. Set priorities and labels.
Act

Act

The lead lands with the right agent, the right team and the right label the moment it qualifies — with a priority, an owner and a due next action attached, so nothing waits for someone to notice it.

Automated Assignments
Strategic Routing
Opportunity Conversion
10X Efficiency

Regular Chatbot

  • Basic engagement with generic scripts
  • Generic data provided to sales teams
  • No lead quality funnel, time wasted on useless leads
  • Manual assignment consumes resources
  • Limited by rigid static rules

Bow Chat Lead Qualifier bot

  • Personalized interactions
  • Offers detailed, real-time context for faster deals
  • Lead quality funnel helps prioritize leads
  • Auto-assignment saves 20% support bandwidth
  • Adaptable dynamic rules that evolve with your business

Enhance Customer Support

The same AI that qualifies your leads answers your customers — the questions your team keeps retyping, handled the moment they arrive

24/7 assistance

Delight customers, combining bots and human agents for fast, friendly response times. Intervene only when routed.

Instant ticketing

Let your customers raise tickets from the website chatbot itself. The Bow Chat AI bot will push them to your workspace.

Trainable bots

Train Bow Chat's AI support bot on your website data. Keep track of FAQs and improve customer satisfaction.

Multi-language support

Support multiple languages and integrate with platforms like WhatsApp, Line Chat, Instagram, Messenger and more.

Packages scoped to your team

Customizable

AI powered Lead Qualifying bot & Support bot

Scoped per team

based on channels, volume, and workflows

AI-powered lead qualification
24/7 customer support
Multi-channel integration
Customizable workflows
Advanced analytics
Fair usage policy
See packages