BOW Terms & Conditions:

Acceptance of Terms:
By accessing or using BOW (hereinafter referred to as “the Service”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, we suggest you do refrain from using our products.

Products:
The term “Products” refers to the services and solutions offered by Bohni Tech Private Limited, including (but not limited to)

  • BOW OneCheckout
  • BOW CRM
  • BOW Notify
  • BOW Bots
  • BOW Quick
  • BOW Custom
  • BOW Marketing
  • BOW Scheduling

User conduct and Obligations:
You agree, undertake, and confirm that Your use of the Portal shall be strictly governed by the following binding principles:

  • You shall not host, display, upload, modify, publish, transmit, update or share any information that belongs to another person and to which You do not have any right or is misleading in any way or involves the transmission of junk mail , chain letters , or unsolicited mass mailing or spamming or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous or infringes upon or violates any third party’s rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity or contains video, photographs, or images of another person (with a minor or an adult), or interferes with another User’s use and enjoyment of the Portal or violates any law for the time being in force.
  • You shall not use the Portal for any unlawful and deceitful purposes.
  • You shall not misinform or misrepresent us or Users in any manner.
  • You shall not attempt to gain unauthorized access to any portion or feature of the Portal by hacking, password mining or any other illegitimate means.
  • You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable domestic and international laws with respect to Your use of Portal and your listing, sale, solicitation of offers for sale of Products.
  • From time to time, You shall be accountable for providing information relating to the Products proposed to be sold by you. Regarding that the You must undertake that all such information shall be correct in all respects. You shall not overstate or over emphasize the features of such Products to mislead other Users in any manner.
  • The content posted on Portal does not reflect our views. In no event shall We assume or have any responsibility or liability for any content posted or for any claims, damages or losses resulting from use of content and/or appearance of content on the content. We are not liable for User’s feedback on the Portal for the Products offered by You. You hereby represent and warrant that they have all necessary rights in and to all content which they provide and all information it provides on Portal.
  • You shall verify the genuineness of any order received through Portal and shall not hold us liable for any claim arising therefrom.
  • We hereby disclaim any guarantees of correctness or execution of the proposed or final order by the User.

Account Information:
You are responsible for maintaining the confidentiality of your account information, including your login credentials, and for all activities that occur under your account. Your use of the Portal makes it Your responsibility to maintain the confidentiality of the personal details (including but not limited to user id and password) that You provide to register Your membership account and all the activities that occur through said account.
You agree to immediately inform Us any unauthorized use / breach of Your password or account and confirm that You log out of Your account at the end of each session.

Portal to facilitate the Transactions:
No Liability Portal:

  • BOW disclaims any liability for any errors, omissions, delays, or issues arising from the actions, policies, or performance of our Service Providers. Any disputes or concerns related to Service Provider services should be directed to the respective Service Provider.
  • BOW shall not be held responsible for the actions, performance, or reliability of third-party Service Providers. This includes, but is not limited to, payment processing, data storage, and other services integral to our products.
  • We are providing the Portal to Users without consideration, and We are not privy to the transactions between Purchaser (s) and Vendor(s).

Privacy:
Your use of our Services is subject to our Privacy Policy, which can be found at Privacy Policy

Governing Law:
This User Agreement shall be construed in accordance with the laws of India. The Courts located at Bengaluru alone shall have the jurisdiction in any dispute due to, arising out or in connection with Your use of the Portal.

Limitation of Liability:
We are not responsible for any damages, losses, or liabilities arising from your use of the Products. Your use of the Products is at your own risk.

Termination:
We reserve the right to terminate or suspend your access to the Products at our discretion, without notice. In case of any misrepresentations or untrue information on Your behalf, We reserve the right to indefinitely suspend or terminate or block access of Your membership account on the Portal.

Partnership with other Brands:
Company may partner with other platforms (including but not limited to Google My Business, WhatsApp Cloud API, ONDC etc.) and promote the Portal and services offered by thereby through them. If the Products are sold by using the Portal on such partner platforms, these Terms and Conditions shall apply to such use of Portal and sale there of except to the extent the agreement, in writing, between such partner platform and the Company provides otherwise.

Changes to Terms and Conditions:
The Terms & Conditions of use are subject to change at any time without notice. Please review them periodically to make sure that You are aware of all the changes incorporated. The updated Terms and Conditions are uploaded at our Website www.bow.chat

Contact Information:
If you have questions or concerns regarding our terms and conditions, you can contact us at contact@boni.co.in

BOW Refund Policy:

Effective Date: 01/01/2021

We appreciate your purchase of our BOW suite of WhatsApp-based digital products. Please note that, as of the effective date mentioned above, BOW does not offer any refunds for digital products/services purchases.

Non-Refundable:
All sales of our digital products are final. We do not offer refunds or returns for any reason, including but not limited to:

  • Change of mind or personal reasons.
  • Technical issues on your end (please ensure your device and software meet the necessary requirements before purchase).
  • Duplicate purchases.
  • Discontinuation or changes to the BOW suite of WhatsApp-based products.

Contact Information:
If you have any questions or concerns regarding our refund policy or any other inquiries, please contact our customer support team at contact@boni.co.in.