Streamline your workflows with automations

Automate repetitive
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Automate your Replies

Extremely Robust

You will never have to worry about accidentally missing out on a conversation ever with automated routing.

Assign chats to agents automatically

With agent routing, you will not have to worry about assigning chats to agents manually again. Set rules for automation and let the bots handle agent chat routing for you.

BOW mobile App for agents

Your agents can take over the chats that were automatically assigned to them via BOW mobile app.

Create rules in seconds

Craft your unique automation sequence by selecting a trigger, specifying conditions, and setting preferred actions

Select event

Select from four events,

Conversation Created
Triggered when a new conversation is started
Conversation Updated
Triggered when an existing conversation has a follow up
Message Created
Triggered when a new message is created
Conversation Opened
Triggered when a conversation is opened on the dashboard

Conversation Created
Conversation Updated
Message Created
Conversation Opened